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Domotz and WESCO Liberty AV Solutions Partner To Offer Remote Monitoring and Management (RMM) Solutions on AV Devices

Posted by Becky McWilliams, VP of Marketing on Sep 5, 2018 10:00:10 PM

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San Diego – September 5, 2018 (CEDIA EXPO 2018) - Domotz, an award-winning leader in the remote network monitoring and management sector specializing in cloud-based resource management for the AV, IT, and security sectors, announced an agreement with Liberty AV Solutions, a subsidiary of WESCO Distribution Inc., to provide its Remote Monitoring and Management (RMM) solution with Liberty AV product lines, including DigitaLinx, DigitaLinxIP, and Intelix.

Under the agreement, Liberty AV will provide industry-leading AV solutions, while Domotz will provide its RMM solution for AV and other IoT devices. When used together, remote and onsite users can view, manage and customize their network and device configuration with an intuitive and easy-to-use application to enable greater control over other network-connected systems and IoT devices. Integrators could receive alerts if issues arise in the field, allowing them to troubleshoot and correct the issues remotely and reduce or eliminate downtime for the customer, while reducing expenses associated with sending a technician to a customer site.

“Liberty AV has been looking for a solution for AV integrators that could simplify the troubleshooting process to decrease downtime should issues arise. As technology and needs for intelligent devices and digital signage continue to expand, it will become more important for integrators to have the ability to remotely manage intelligent devices. Adding the Domotz RMM is a boost to our product offerings,” said Ed Jankowski, General Manager, Liberty AV Solutions. “Domotz will not only deliver a reliable RMM to our products, but they will also be a part of the training and education for customers about these new capabilities.”

“The combination of these products offers a superior customer experience,” said J.B. Fowler, Domotz Chief Product Officer. “We’re excited for our mutual customers to realize the efficiency, cost-savings, and superior customer service Domotz RMM can provide.”

To learn more about Domotz, please visit www.domotz.com.

 

About Domotz


Domotz Pro is the premier award-winning remote network monitoring and management solution, monitoring devices on any network regardless of brand. Used by leading integration companies, Domotz is powering customer support and client care in more than 90 countries. Domotz mission is to provide the best, most cost effective solutions for MSP's, AV Integrators, and Security Professionals.  To learn more about Domotz, visit www.domotz.com.

 

About WESCO 

WESCO (NYSE: WCC), a publicly traded Fortune 500 holding company headquartered in Pittsburgh, Pennsylvania, is a leading provider of electrical, industrial, and communications maintenance, repair and operating (MRO) and original equipment manufacturers (OEM) product, construction materials, and advanced supply chain management and logistic services. 2017 annual sales were approximately $7.7 billion. The Company employs approximately 9,100 people, maintains relationships with over 26,000 suppliers, and serves over 70,000 active customers worldwide. Customers include commercial and industrial businesses, contractors, government agencies, institutions, telecommunications providers and utilities. WESCO operates 10 fully automated distribution centers and approximately 500 branches in North America and international markets, providing a local presence for customers and a global network to serve multi-location businesses and multi-national corporations.

 

 

Topics: AV Installation, RMM, Remote Management, Troubleshooting, AV Integration for Safety, Audio Visual Security, Data Security, Domotz, IoT